Do you have a question about receiving or processing Peppol invoices in Blue10? Below are some frequently asked questions with answers. Is your question not among them? Then contact Customer Support. Want to know more about working with Peppol in Blue10? Read more here.
Frequently asked questions
Do you already have customers linked to the Peppol network?
Yes, there are customers who receive purchase invoices through the Peppol network.
What is the process for linking after approval and posting with Exact Online of UBL invoices?
The way the document is booked is the same as a regular PDF invoice. It is possible to encode cost lines in Blue10’s workflow, after which these lines are booked to the accounting system.
Can you receive an attachment to a Peppol invoice?
It is possible to receive an attachment with a Peppol invoice. If an attachment is sent along, it is visible in the Blue10 service under the ‘Attachments’ tab. The files under this tab are not sent along to the accounting system.
Will I be notified when invoices have been received via Peppol in Blue10?
Peppol invoices are handled in the same way as a ‘normal’ invoice that arrives via email in Blue10. This means that no notification is sent when an invoice is received via Peppol. However, the document history will show that the document was received via the Peppol network.
I am already signed up somewhere else to receive Peppol invoices. What should I do?
You can only register an administration in one place to receive documents via Peppol. Every situation and solution here is different. Please contact Customer Support to discuss your specific question.
Which access point does Blue10 use?
The integration for processing Peppol documents in Blue10 is through Tickstar.
What is a Peppol ID?
You register on the Peppol network with a Chamber of Commerce number, VAT ID or OIN number. This is your Peppol ID. Want to know more? Read more here.
What does it cost to process Peppol invoices in Blue10?
Retrieving and processing a Peppol document is supported with the Scan & Recognise, SME and Enterprise subscriptions. Currently, a successfully processed Peppol document counts the same as a regular document from the document stock associated with your subscription.
