Tips and Tricks Newsletter December 2019

It’s just a few days until we’ll leave another decade behind. Time really does fly! In this newsletter, we will tell you more about the new financial year, and a useful tool to process invoices with an error message. We’ll also mention our annual Christmas gift and the opening hours on New Year’s Day, so please continue reading!

Transition to a new financial year

With most accounting systems, you don’t have to do anything in the Blue10 service for the transition to a new financial year. You just need to create (and if possible, set up) a new financial year in your accounting system. The accounting system will process all invoices into the correct financial year based on the invoice date. It’s as easy as that!

For customers who work with the following accounting systems, additional actions are required:

• AccountView
• Unit4 Multivers (Online)
• Exact Online
• Exact Globe

We’ll tell you more about the required actions for these accounting systems in our support blogs. Click on the accounting system you are working with above and read what you need to do!

Note: these links contain references to Dutch articles. If you need any help, please contact our Customer Support!

Did you get an error message with an invoice?

Maybe you’ve already seen it, but we’ve added an extra tool in the Blue10 service. In case of an error message, a tool will appear on the Document Detailpage to help you solve the error yourself. How? The tool gives you more context and a step-by-step plan to solve the problem. Can’t figure it out? No problem! You can always contact our Customer Support.

Christmas gift Blue10 – Out and about with the elderly!

Last week we sent you an e-mail in which we look back on the past year and tell you about our Christmas gift. We are, in cooperation with Vitis Welzijn, taking a group of elderly people with scarce social contacts out for some fun! After the succesful editions of 2018 (Paul van Vliet) and 2019 (Tineke Schouten), we have chosen a different genre this year. On Sunday the 26th of April we will swing with the elderly during a performance of the Dutch Swing College Band at the ss Rotterdam.

Would you like to join us?
That’s possible! We have 20 tickets available for 10 Blue10 customers. There 10 customers can each take one lonely elderly person with them to visit the Dutch Swing College Band. Do you like this initiative and would you like to join us? Click here for more information about signing up.

Note: this link will direct you to a Dutch blog. If you have any questions please don’t hesitate to contact us on kerstactie@blue10.com.

Availability Customer support during holidays

We are closed on New Year’s Day (the 1st of January 2020) and we will not be reachable by phone. You can, of course, send an e-mail to support@blue10.com. We will come back to your request as soon as possible on the next working day.