Blue10 uses various methods for document recognition. In the validation screen, Blue10 fills in the recognised data fields for processing a document.
Please note: This blog is not yet complete. We are working on expanding it.
How does document recognition work?
Below, we explain how document recognition works for the main fields, along with tips to help you optimise it:
Administration
When importing a document, the administration for the document is determined. There are several ways to import a document into Blue10:
- When emailing a document to a Blue10 email address, Blue10 determines the administration based on the email address, which is linked to a specific administration.
- When importing a document via the Blue10 App or manually in Blue10 itself, the user who imports the document determines the administration.
Tip: To optimise document recognition, we recommend emailing documents to a specific email address per administration for each document type. Want to learn more? Read more here.
Do you use a general Blue10 email address?
Until April 2022, it was possible to create a general Blue10 email address to receive documents for all linked administrations in Blue10. We are phasing out this option to improve the accuracy of determining the administration. In the meantime, if a document is received through a general email address, Blue10 will attempt to determine the administration using a recognition rule. If unsuccessful, the document will appear in the document splitter or validation screen without a recognised administration, and a user will need to input it.
Do you have any questions?
Send an email to support@blue10.com or call +31 88 2583101.
